Looking for a job? Five Stars can help. Explore three exciting opportunities at Wake County hotels for April 2024!
Hilton Garden Inn Raleigh Cary
Pay:Â $17.50 - $18.50/hr ($500 signing bonus)
Benefits:
Competitive compensation that acknowledges your skills.
Comprehensive medical and dental benefits for full-time team members, available on the first day of employment.Â
Paid time off (PTO) and holiday pay to support work-life balance.
Shine bright with our Team Member Recognition Program.
Get involved through various company sponsored community service projects.
Incentive and bonus plans based on hotel and individual performance.
Opportunities for career growth and development.
Access to special discounts on stays and dining to share with friends and family.
Job Duties:
As a leader, you will motivate the housekeeping team and set a standard of excellence in cleanliness and efficiency by working alongside your team.
Conduct inspections to ensure that guest rooms and public areas meet our high standards of cleanliness and presentation.
Coordinate daily housekeeping operations, including room assignments and special requests.
Train and develop housekeeping staff to maintain consistent quality.
Collaborate with other departments to fulfill guest requests promptly.
Maintain accurate records of room inventory and cleaning schedules.
Address guest concerns and resolve any issues with professionalism and urgency.
Job Requirements:
Your attention to detail is impeccable – cleanliness is your top priority.
Leadership is your forte – you inspire your team to excel and lead by example.
Strong communication skills ensure effective team coordination.
You thrive in a fast-paced environment and remain calm under pressure.
A commitment to cleanliness and guest satisfaction is at the core of your work ethic.
Your schedule flexibility means you're open to weekends and holidays.
A high school diploma or equivalent is your foundation; experience in housekeeping is required. Â
Fairfield Inn Raleigh
Pay: Not listed
Average starting pay for position: $16.63/hr
Job Duties:
Be ready to begin work at the specified time and remain at assigned post for extended periods of time unless redirected by management.
Greet guests; check them in and out with friendliness, speed and accuracy. Acknowledge and greet everyone who enters and leaves the facility.
Maintain all paper work as required by your shift. Initial and date when applicable
Check registration cards for completeness, accuracy, and legibility
Maintain accuracy in handling cash. Responsible for cash drawer and balancing shift report. Know how to handle money and make change correctly
Operate switchboard and transfer calls as required by shift. Take guest messages with accuracy. Always note time and date of message as well as the caller's name. Turn on message light to ensure guest receives message if message center not working
Keep all business confidential on and off duty
Know room rates, locations, and furnishings of all rooms
Know physical make-up of building - interior and exterior
Be ready and willing to show prospective guests a room when the manager or other staff is in the hotel to cover the desk. If desk clerk is alone, give key to prospective guest to view the room
Lock and secure the desk area at any time when required to leave the desk area.
Do all daily reports, statements, correspondence, etc., as dictated by your manager
Set wake-up calls as dictated by your shift and write time on the wake-up sheet if applicable
Promote membership in the franchise's membership club
Help secure lodging for guest by referrals when hotel is full
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability
Know status of reservations on a daily and future basis
Be able to handle guest complaints
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm
Job Requirements:
-None listed-
Residence Inn Raleigh Downtown
Pay:Â $8-10/hr (full-time position, plus tips)
Benefits:
Personal time after 90-days
Insurance benefits after 90-days
Vacation time
Job Duties:
Responsible for delivering products of the highest quality in terms of freshness, taste and adhering to all food safety guidelines.
Prep and cook as required.
Provide superior guest service, while ensuring all tables and food areas are kept clean and dining area maintained while guests are enjoying their evening snack / hors d'oeuvres.
Job Requirements:
Previous experience in hotels, restaurants, country clubs, or banquet facilities with high volume and active serving environments.
Exceptional people-pleasing orientation.
Strong professional and personal work ethic.
Demonstrated ability to work in a fast-paced environment.
Ability to learn quickly, train others, and develop and maintain positive work relationships with Banquet Manager and Banquet Servers.
You must have extensive knowledge of all Classic Cocktails as well as Neo-classic Craft Cocktails. Plus, a minimum of (3) years of high-volume experience with verifiable references.